Google Assistant Can Now Stay On Hold For You While You Do Other Stuff

Sometimes when you try to get in touch with a company’s customer service, depending on the volume of calls and complexity of your question, you might need to be put on hold. This is fine, but sometimes it can be a bit of a wait in which you can’t really do anything else except to wait, but not anymore.

If you have an Android device, Google has recently updated its Phone app where it seems that it will now be more integrated with Google Assistant who will stay on the line for you. What this means is that users who are put on hold will now be able to get Google Assistant to take their place while they go and do something else on their phone.

When the other person ends the hold, Google Assistant will then prompt you with sound, vibrations, and an on-screen notification to let you know that the other person is back. According to Google, the new Hold for Me feature is powered by the company’s Duplex AI system, which they claim is smarter about these sorts of things.

They claim that it will be able to differentiate between the different systems that companies might use for their customer service platform, and can recognize the difference between a prerecorded message that’s thanking you for staying on the line, and also hold music. It sounds pretty cool, but unfortunately for now it is only available as an early preview for Google’s recently announced Pixel 5 and Pixel 4a 5G models.

Filed in Cellphones. Read more about , and . Source:

Recent Articles

Meizu Watch to open a new chapter in the smartwatch industry – see you in Q4 2020

A few months ago, Meizu officially announced that it will release the “Flyme for Watch” system in Q4 2020. The Flyme OS is Meizu’s...

Hot Exoplanet Smaller than Earth Found Orbiting Nearby Red Dwarf | Astronomy

An international team of astronomers has discovered a hot terrestrial planet orbiting the rapidly-rotating low-mass star TOI-540. An artist’s impression of the hot rocky exoplanet...

Universal Pushes Jurassic World: Dominion To June 2022

Jurassic World: Dominion has been delayed by Universal due to the ongoing Coronavirus pandemic. After Regal and Cinemark made the decision to close their doors...

India approves Apple partners and Samsung for $143 billion smartphone manufacturing plan – TechCrunch

Samsung and three major contract manufacturing partners of Apple are among 16 firms to win $6.65 billion incentives under India’s federal plan to...

Related Stories

Leave A Reply

Please enter your comment!
Please enter your name here

Stay on op - Ge the daily news in your inbox