Warranty Replacements for AirPods Max Don’t Include New Ear Cushions

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Warranty Replacements for AirPods Max Don't Include New Ear Cushions

When you run into hassle along with your AirPods Max and have to get a substitute pair underneath guarantee, it seems like the brand new set will probably be delivered with out a refreshed set of ear cushions.


A 9to5Mac reader despatched in a pair of ‌AirPods Max‌ for restore as a consequence of a problem with the Digital Crown, and the substitute set that he acquired again didn’t embrace ear cushions.

Apple as an alternative expects customers to maintain the ear cushions from the broken set of ‌AirPods Max‌ to make use of them with the substitute pair, until in fact the ear cushions themselves have additionally skilled injury. Given the modular design of the ‌AirPods Max‌, it’s attainable for Apple to ship simply the headphones or simply the ear cushions for substitute functions.

Apple’s directions for mailing within the ‌AirPods Max‌ embrace a diagram that instructs customers to take away the ear cushions earlier than delivery the ‌AirPods Max‌ in a restore field.

airpods max packaging instructions

Picture by way of 9to5Mac


With substitute AirPods Pro fashions, Apple does present new ear suggestions, however ear suggestions for the ‌AirPods Professional‌ are priced at $8 relatively than $69 like the AirPods Max ear cushions, so it is no shock these are delivered individually.

On the present time, Apple is just not promoting ear cushions on a standalone foundation, however they are going to presumably be out there when inventory improves. ‌AirPods Max‌ purchases from Apple proceed to have March supply dates on the present time.

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